Shipping & Returns

Shipping Policy

Free Domestic Shipping on orders over 50$

Do you ship to my country?

When will my order ship?

How can I track my order?

Tracking numbers will be emailed to you at the time of the shipment
Tracking can be performed on the respective shipping providers site
If a Tracking number was not provided you can contact us directly for resolution

If you are not satisfied with your online purchase due to a manufacturing defect or fitment issue within 30 days of original purchase, please request a return authorization. The return authorization request must contain the following information and returns are not accepted until it is provided:
- Reason for return request
- Photos of defect or fitment issue
Once reviewed the return will be approved or the issue resolved without necessitating a return.
Refunds are only provided if an issue can’t be resolved by exchanging or providing replacement parts to correct a defect.
If your item is defective for any reason we will review the defect and exchange it based on examination of the defect.
Return shipping labels will only be provided for items deemed defective upon review

Exchanges are not available for online purchases. If a different size or color is desired, the item must be returned in original packaging for a full refund and place a new order for the item(s) you’d like.
Return shipment will be at the customers expense
Once your exchanged items are received and inspected your refund will be processed on your original order and automatically applied to your credit card or original method of payment within 7 business days.
To qualify for a refund, items must be returned in original, unused condition with original tagging

Please contact us at 480-686-3130 with any questions regarding your order or email us at wakengrill@gmail.com